On November 14, at CEC Parkovy, in Kyiv, the conference “Let’s Do It Humanely: Human-Centered Design for Innovations in Mental Health” was held. The event gathered 75 representatives from the mental health field to learn about human-centered design (HCD) and its practical applications. It was a day filled with discussions, reflections, and hands-on tasks.
Over 150 participants took part in the conference organized by UNICEF and the service design agency Lanka.CX. Representatives from the medical, social, and other sectors discussed the benefits and opportunities of implementing human-centered design in public services.
The event took place at the
Park Hall Event Space – a unique transformable venue spanning 700 square meters. The versatility of the space allowed the organizers to split the event into two parts:
- A stage area, where participants listened to presentations by leading speakers, ambassadors, representatives of government agencies, and more.
- A terrace, where guests had the opportunity to socialize, enjoy treats from
Parkovy Catering, and simultaneously attend the event.
Participants learned how HCD can serve as a tool for finding solutions in the field of mental health. Oleh Koss from Lanka.CX shared the theoretical framework and international case studies, while Kateryna Bulavinova (UNICEF) discussed the challenges and opportunities for the development of public services in the context of mental health.
Among the invited speakers were also:
- Anastasia Klymenko, MHPSS Ambassador;
- Kateryna Bulavinova, UNICEF’s medical expert in Ukraine;
- Oleh Koss, founder of Ukraine’s first service design agency, Lanka.CX;
- Natalia Husak, Head of the National Health Service of Ukraine;
- Yelyzaveta Pidopryhora, service designer at Lanka.CX, among others.
During the event, participants had the opportunity to learn about successful projects implementing human-centered design from experts, network with leading professionals in the field, and, during a practical workshop, go through every stage – from building empathy to testing prototypes.
This event was made possible and enabled preparation for future challenges in public services thanks to the financial support of the Government of Canada.
Parkovy Team is grateful to the organizers and participants for hosting such a large-scale and innovative event. We look forward to welcoming you at future events!
The event was organized by the
AHEAD team.
